Records & Quality Improvement

EPIC’s client medical groups have well-earned reputations for providing high quality care in their respective communities. EPIC contributes to their success by guiding physicians through the maze of legal, regulatory and contractual requirements associated with the practice of medicine in 21st century California. The Medical Administration staff includes experts in the areas of utilization management, quality improvement, medical record keeping and the provider credentialing process. EPIC supplies its clients with legal guidance, policies, procedures and documentation tools to maintain compliance with health plan contracts as well as federal, state and other regulatory agencies. As value added features, EPIC also provides patient assessment survey results and disease registries for each of its clients. By doing so, our clients are able to monitor their quality of care, design disease management interventions and compete well in California’s Pay for Performance program. The ultimate goal of this comprehensive support is to allow the physicians to focus fully on providing care to their patients.

The Medical Administration, Legal and Medical Records Departments provide services including:

  • Quality Improvement
  • Inpatient & Outpatient Case Management
  • Disease Management
  • Utilization Management
  • Pay-for-Performance Reporting & Planning
  • Credentialing
  • HIPAA Compliance
  • Medical Records Management
  • Coding & Compliance
  • Safety and Risk Management