Information Systems Support

Information systems are integral to running any business, especially healthcare. EPIC supports physician practices with software for scheduling, coding, billing and managing patients’ health.

With EPIC’s experts managing databases, physicians are able to receive the reports they need to run their business well. In addition, hardware technicians offer the support needed to keep all the systems up and running. IT support even offers a Help Desk that can answer technical questions and arrange for on-site technical support whenever a computer problem occurs.

Information Systems services include:

  • Network Design
    • Implementation and Support of Infrastructure
    • Wireless, mobile, and desktop support
  • Systems Education
    • Classes to assist our clients in maximizing their IT investment
  • Systems Support and Implementation
    • Provides system selection, design, project management, database management and system support services
  • User Help Desk
    • Provides Application and Hardware Support

Types of applications currently supported:

  • Clinical
    • Radiology
    • PACs
    • Lab
    • Neurology
    • Cardiology
    • Anticoagulation clinic
    • EMR
    • Referral Management
    • Disease Management
    • Case Management
    • Clinical Repository
    • Nurse Triage
  • Financial
    • AP
    • GL
    • HR
    • Payroll
    • Time and Attendance
  • Administrative
    • Practice Management
    • Claims Adjudication
    • Sub-capitation
    • Data Warehouse for Reporting
    • EDI
    • Eligibility
    • HL7 Interfacing
    • Scanning
    • Desktop and Email