Redlands Yucaipa Medical Group Receives an Award for Patient Satisfaction
December 15, 2010
Redlands Yucaipa Medical Group Receives an Award for Patient Satisfaction. Redlands Yucaipa Medical Group (RYMG) has been awarded a "Certificate of Outstanding Performance" by the Integrated Healthcare Association (IHA) for patient experience for the performance measurement year of 2009.
IHA monitors performance for approximately 220 medical groups and Independent Physician Associations in California in three domains: patient experience, preventitive health care, and chronic disease management. The performance grade for "Patient Experience" relates to patient satisfaction and how patients assess their primary care physician, the physician's office staff, and the specialists to whom they are referred.
"This is a prestigious Award when you consider the competition includes Kaiser Permante and Scripps Healthcare of San Diego" says Paul Ennis, M.D. Medical Director for RYMG.