PATIENT SERVICE ADVISOR I - ADMINISTRATION - Position #2019-383
- Date Posted:
- Close Date:
- Full Time
- Redlands Monday - Friday 8:00a.m. - 5:00p.m.
The Patient Service Advisor I is responsible
for developing and conducting patient orientation in a friendly and informative
manner. The Advisor is primarily
responsible for the processing, recording, and the accuracy of patient billings,
and is the local source of assistance when patients have billing
questions. This position will work with
Marketing to make the community aware of EPIC/Beaver offerings. Familiar with all systems and work flows
provided within the Center. Ability to
develop correspondence and create patient notification. Participate in a team environment that
includes open communication, trust, accountability, and mutual respect.
High School diploma or equivalent. Associates
Degree in Business Administration, Accounting or Finance preferred. One year in
a Patient Financial Services Department or as a Patient Accounts
Representative, or two years as a Support Clerk II, Registration Coordinator,
HMO Coordinator, or Appointments Coordinator, or other experience in
Registration, Referral Process, PPO Authorizations, or Marketing. Must be
proficient in the application and use of Windows, Word, Word Perfect, Excel,
Outlook and the Internet. Must have
highly developed analytical skills & experience in financial modeling.
Strong database & spreadsheet skills a must. Proficient in computer skills
(i.e. Word) or equivalent. Typing skill of 35wpm.
Applications must be complete and demonstrate that the
minimum qualifications are met. Resumes may be attached to completed
application form as supplemental information, but will not be accepted in lieu
of an official application form. Applications will be screened and the most
qualified candidates who best match the needs of the position will be invited
to compete further in the recruitment process. Due to the large
volume of applications received, we are unable to track for individual
applications or discuss the application process.