Patient Service Advisor I - PPSS Administration - Position #2019-383


Date Posted:
Close Date:
Full Time
Redlands Monday - Friday 8:00a.m. - 5:00p.m.

Job Description

The Patient Service Advisor I is responsible for developing and conducting patient orientation in a friendly and informative manner.  The Advisor is primarily responsible for the processing, recording, and the accuracy of patient billings, and is the local source of assistance when patients have billing questions.  This position will work with Marketing to make the community aware of EPIC/Beaver offerings.  Familiar with all systems and work flows provided within the Center.  Ability to develop correspondence and create patient notification.  Participate in a team environment that includes open communication, trust, accountability, and mutual respect.              


High School diploma or equivalent. Associates Degree in Business Administration, Accounting or Finance preferred. One year in a Patient Financial Services Department or as a Patient Accounts Representative, or two years as a Support Clerk II, Registration Coordinator, HMO Coordinator, or Appointments Coordinator, or other experience in Registration, Referral Process, PPO Authorizations, or Marketing. Must be proficient in the application and use of Windows, Word, Word Perfect, Excel, Outlook and the Internet.  Must have highly developed analytical skills & experience in financial modeling. Strong database & spreadsheet skills a must. Proficient in computer skills (i.e. Word) or equivalent. Typing skill of 35wpm.      

Applications must be complete and demonstrate that the minimum qualifications are met. Resumes may be attached to completed application form as supplemental information, but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the position will be invited to compete further in the recruitment process.  Due to the large volume of applications received, we are unable to track for individual applications or discuss the application process.