Appointment Trainer - Appointments - Position #2022-516

APPOINTMENT TRAINER - APPOINTMENTS - Position #2022-516

Date Posted:
Classification:
Administrative
Type
Full Time
Location
OPEN UNTIL FILLED Redlands Monday - Friday 8:00a.m. - 5:00p.m.

Job Description

The Appointment Trainer is responsible for the operational training, and ongoing monitoring of all computer activity in regards to scheduling appointments. Training is inclusive of all employees in all locations who have access to the McKesson scheduling module. Additionally, responsible for customer service training within the department. May request assistance from certain schedulers during the training process.

Qualifications

High School Diploma or equivalent. Two years’ prior customer services experience, preferably in a health care setting. Must have strong written and verbal communication skills. Proficient in computer skills (i.e. Word, Outlook) or equivalent. Typing skills of 25wpm, preferably 40wpm. Ability to maintain composure when confronted with fast paced and stressful situations. Bilingual (Spanish-speaking) skill preferred.

Beaver Medical Group requires all new hires and employees to report their COVID-19 vaccination status

Applications must be complete and demonstrate that the minimum qualifications are met. Resumes may be attached to completed application form as supplemental information, but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the position will be invited to compete further in the recruitment process.  Due to the large volume of applications received, we are unable to track for individual applications or discuss the application process

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